5-Year Warranty statement
Our 5-year warranty applies for Luxo products presented in our
catalogue, effective from 1 May 2004. Free service in 5 years is guaranteed on
mechanical components with proven defects in material and craftsmanship. Luxo
guarantee the quality of Luxo branded products for 5 years from date of invoice
under the following conditions:
- Original invoice or sales receipt must be submitted together with the
product
- That use and installation of the product are according to the guidelines
enclosed with the product
- That the product has not been exposed to extraordinary climatic or
environmental strain
- That the product has not been altered, adapted or repaired by a
non-authorized service organisation, dealer or customer
- That there are no defects to the system into which the product is
incorporated
The warranty does not cover the following conditions or
elements:
- Light sources
- Accidents, lightning, water, fire, improper ventilation or any cause beyond
the control of Luxo
- Periodic maintenance and repair or replacement of parts due to normal use
This warranty does not affect the customer’s statutory rights
under applicable national Sale of Goods Act in force, or the customer’s rights
against the dealer arising from their sales/purchase
contract.